Welcome to THE BLADE PORTSMOUTH LTD’s in-home hairdressing, makeup, and personal styling services. We value your personal information and privacy and are committed to processing your personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and other applicable data protection regulations.
This Privacy Policy explains what personal information we may collect, how we use it, when it may be shared with third parties, and your related rights.
- About Us
This Privacy Policy applies to:
Company Name: THE BLADE PORTSMOUTH LTD
Address: 321 Copnor Road, Portsmouth, Hampshire, England, PO3 5EG
Email: services@thebladeportsmouth.services
Telephone: +44 7490 950299
To the extent applicable data protection laws, THE BLADE PORTSMOUTH LTD is responsible for processing your personal data in connection with your use of our services.
- Information We May Collect
Depending on how you interact with us, we may collect the following information:
Contact Information
This includes your name, email address, phone number, and other contact information you proactively provide.
Appointment Information
This includes the type of service you wish to book, the appointment date, time, location, and other information related to the service arrangement.
Communication Information
When you contact us via email, phone, website, or other means, we may retain your inquiries, feedback, and related communication records.
Payment Information
If you make payments through our payment methods, the relevant payment information may be processed by a third-party payment service provider. We will not retain complete bank card information unnecessarily.
Website Usage Information
When you visit our website, we may automatically collect certain technical information, such as device type, browser type, IP address, access time, and website usage. This information may be used for website operation, security maintenance, and service improvement.
- How We Use Your Information
We may use your personal information for the following purposes:
Processing your service inquiries and appointment requests;
Arranging in-home hairdressing, makeup, or personal styling services;
Confirming appointment times, service locations, and related arrangements with you;
Processing payments and order-related matters;
Responding to your inquiries, comments, or customer support requests;
Improving our services and website experience;
Preventing fraud, abuse, or unauthorized activities;
Complying with applicable legal, tax, accounting, and regulatory obligations;
Sending you service-related information when appropriate permission is obtained.
- Legal Basis for Our Processing of Personal Information
Depending on the specific circumstances, we may process your personal data based on the following legal basis:
Performance of a contract: To process your appointments, payments, and provide the services you request;
Legal interests: Such as maintaining service operations, improving customer experience, preventing fraud, and protecting business security;
Legal obligations: To comply with applicable UK laws, tax, accounting, or regulatory requirements;
Your consent: Where required by law, we will obtain your permission before processing relevant information.
- How We Share Information
We will not sell your personal information.
Where necessary, we may share limited information with the following categories of service providers:
Payment processing service providers;
Website hosting and technology service providers;
Communication and customer support service providers;
Professional service providers assisting us in our business operations;
Legal, regulatory, or governmental agencies (if required by law).
We will only share information to the extent necessary to provide the relevant services or fulfill our legal obligations.
- Payment Services
When you make a payment, the transaction may be processed by a third-party payment service provider. This service provider will process the payment information in accordance with its own privacy policy and applicable data protection requirements.
We will not proactively request you to send your complete bank card number or other unnecessary sensitive payment information via email.
- Information Retention Period
We will not retain your personal information indefinitely. The retention period for personal data will be determined based on the following factors:
The time required to provide or arrange services;
The need to process payments, refunds, or customer support matters;
Applicable tax, accounting, and legal record-keeping obligations;
The need to resolve disputes or protect legitimate rights.
When the relevant information is no longer needed, we will take reasonable steps in accordance with applicable laws to delete, anonymize, or securely process the relevant data.
- Cookies and Similar Technologies
Our website may use cookies or similar technologies to help the website function properly, understand website usage, and improve user experience.
Where applicable law requires, we will provide you with appropriate options or obtain your consent before using non-essential cookies. You can also manage or delete cookies through your browser settings, but some website functions may be affected as a result.
- International Data Transfer
As some service providers may be located outside the UK, your personal data may be transferred to other countries or regions when necessary.
In the event of international data transfer, we will take reasonable measures in accordance with applicable data protection laws to provide appropriate protection for the relevant personal data.
- Information Security
We take reasonable technical and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, please note that no method of internet transmission or electronic storage can guarantee absolute security. Therefore, we cannot guarantee that the information transmission or storage process is completely free of security risks.
- Your Personal Data Rights
Under applicable UK data protection laws, you may have the following rights:
To request access to your personal data held by us;
To request correction of inaccurate or incomplete information;
To request the deletion of your personal data, where applicable;
To request restrictions on certain data processing activities;
To object to certain personal data processing, where applicable;
To request data portability, where applicable;
To withdraw your consent at any time if your consent is based on the processing of information.
If you wish to exercise these rights, please contact us at:
services@thebladeportsmouth.services
We may need to verify your identity to protect your personal information and prevent unauthorized requests.
- Third-Party Websites
Our websites or services may contain links to third-party websites or services. We have no control over the privacy policies or data processing methods of third-party websites.
We recommend that you carefully read their privacy policies before accessing other websites or using third-party services.
- Children’s Privacy
Our services are primarily aimed at general individual customers. For services or information related to minors, we will take reasonable measures to process the relevant personal data in accordance with applicable laws and specific circumstances. If you believe that a minor has provided us with personal information without proper authorization, please contact us and we will handle it in accordance with applicable law.
- Updates to the Privacy Policy
We may update this Privacy Policy from time to time based on business operations, service changes, or legal requirements.
The updated version will be posted on the website and will be applicable from the effective date stated in the posting or policy. We recommend that you check this page periodically to understand the latest privacy policy practices.
