Welcome to THE BLADE PORTSMOUTH LTD’s in-home hairdressing, makeup, and personal styling services. These Terms and Conditions of Service apply to your inquiries, appointments, and use of our services through our website, telephone, email, or other booking methods.
By booking or using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
- Company Information
Company Name: THE BLADE PORTSMOUTH LTD
Address: 321 Copnor Road, Portsmouth, Hampshire, England, PO3 5EG
Email: services@thebladeportsmouth.services
Telephone: +44 7490 950299
THE BLADE PORTSMOUTH LTD provides in-home hairdressing, makeup, hairstyling, personal grooming, and special occasion styling services for individual clients.
- Service Content
Our services primarily include:
In-home haircuts and trims;
Hair styling and grooming;
In-home makeup;
Personal grooming;
Special occasion styling;
Other related personal styling services according to client needs.
Specific service content, service time, service location, and price are subject to the information confirmed by the client at the time of booking.
Services are by appointment only. Clients should provide accurate name, contact information, service location, appointment time, and required service information when booking.
- Booking and Service Confirmation
Submitting a booking request does not automatically constitute final service confirmation. Booking acceptance and specific service arrangements are subject to confirmation information from THE BLADE PORTSMOUTH LTD.
If the required booking information is incomplete, we may contact the client for confirmation.
Clients should ensure that the service address and contact information provided are accurate and provide reasonable access conditions for the service at the agreed time.
- Customer Responsibilities
Customers shall:
Provide true, accurate, and complete appointment information;
Ensure the service location is suitable for the scheduled service;
Be prepared to receive service at the agreed time;
Contact us promptly if appointment information changes;
Respect service personnel and maintain a suitable service environment;
Not request service personnel to engage in any illegal or inappropriate activities not covered in these terms.
If service cannot be provided due to incorrect information provided by the customer, inability to access the designated location, or other customer-related reasons, we may be unable to complete the scheduled service.
- Payment Terms
Service prices will be clearly stated to the customer before or upon appointment confirmation.
Unless otherwise expressly agreed in writing, customers shall complete payment in accordance with the method and time specified in the appointment confirmation information.
The payment methods we accept may vary depending on the actual service arrangements and the payment options offered on the website.
Customers shall not complete payments through fraudulent, unauthorized, or other illegal means.
If payment is unsuccessful, we may be unable to confirm or provide the relevant service.
- Billing Terms – One-Time Sale
The services provided by THE BLADE PORTSMOUTH LTD are one-time bookings and one-time charges.
Unless the customer makes a new booking, we will not automatically charge the customer for a service booking, nor will we automatically create a recurring subscription or auto-renewal.
Each successful booking corresponds to a specific service fee. If the customer wishes to use our services again, they need to make a new booking based on the current service requirements and pay the confirmed price for that booking.
- Cancellation and Booking Changes
If the customer needs to cancel or change a booking, they should contact us as soon as possible through the following methods:
Email: services@thebladeportsmouth.services
Phone: +44 7490 950299
Specific cancellation, rescheduling, and refund arrangements are subject to the conditions provided to the customer at the time of booking.
If the customer is unable to accept the scheduled service without prior notice, we may adjust subsequent booking arrangements according to the specific circumstances.
If a confirmed service cannot be provided due to reasons attributable to THE BLADE PORTSMOUTH LTD, we will communicate with the client to reschedule the service or handle the relevant payments according to the specific circumstances.
- Intellectual Property and Explicit Ownership
Except for content legally owned by the client, all original content on this website and related to THE BLADE PORTSMOUTH LTD services is the property of THE BLADE PORTSMOUTH LTD or its legally authorized parties.
This includes, but is not limited to:
Company name and brand-related content;
Website text, page content, and service descriptions;
Website structure and page information;
Trademarks, logos, and trade names;
Original images, graphics, and visual content;
Service promotional materials;
Other original content created by THE BLADE PORTSMOUTH LTD on the website.
Without the prior written permission of THE BLADE PORTSMOUTH LTD or the relevant rights holders, no individual or organization may copy, reproduce, modify, disseminate, sell, commercially use, or otherwise utilize the aforementioned protected content.
Clear Ownership: The company name, brand content, and materials created or legally used by THE BLADE PORTSMOUTH LTD on this website and related service materials are owned by THE BLADE PORTSMOUTH LTD or the respective legal rights holders.
By receiving personal styling services, clients do not acquire ownership of THE BLADE PORTSMOUTH LTD’s brands, website content, trademarks, or other intellectual property rights.
- Acceptable Use
Clients may:
Browse our website;
Learn about our services;
Inquire about related services;
Make appointments through legal means;
Receive in-home services as scheduled;
Use the service functions explicitly provided to clients.
Clients should use the website and related services in a legal, honest, and reasonable manner.
- Prohibited Activities
Customers shall not:
Use the website to engage in any illegal activities;
Provide false, misleading, or impersonating information;
Unauthorized access to, interference with, or damage to the website;
Attempt to obtain other customers’ personal information;
Distribute malware, viruses, or other harmful content;
Copy, sell, or commercially exploit website content without authorization;
Infringe the intellectual property rights of THE BLADE PORTSMOUTH LTD or any third party;
Threaten, harass, insult, or otherwise misconduct towards service personnel;
Demand service personnel provide illegal or services that are clearly beyond the scope of the appointment;
Use the website or services for fraud, fraudulent transactions, or other improper activities.
If a customer violates these terms, we may suspend or refuse to provide the relevant services, cancel appointments, restrict website access, and take further action where applicable.
We reserve the right to report any conduct that may violate the law to the appropriate authorities.
- Scope of Services and Customer Expectations
In-home hairdressing, makeup, and styling services are subject to individual differences. The final result may be affected by factors such as the customer’s individual needs, hair type, skin type, existing hairstyle, selected services, and on-site conditions.
We will provide services according to the reasonable requests made by customers at the time of booking, but we cannot guarantee that every service will achieve the specific visual effect expected by the customer.
Customers should inform us of any important requests or reasonable limitations related to the service before the service begins.
- Limitation of Liability
To the maximum extent permitted by law, THE BLADE PORTSMOUTH LTD shall not be liable for losses beyond the scope permitted by applicable law for the following:
The customer provides incorrect or incomplete information;
The customer fails to accept the service at the scheduled time or as requested;
The service location is inaccessible or unsuitable for providing the service;
The customer breaches these Terms;
The third-party website, payment service, or communication service malfunctions;
Service interruption or delay caused by events beyond our reasonable control.
In no event shall these Terms exclude or limit liability that cannot be excluded or limited by law, including the statutory rights and related responsibilities of consumers under applicable law.
Regarding liability that is limited by law, the scope of our liability will be determined on a case-by-case basis and in accordance with applicable law.
- Force Majeure
If the service cannot be provided as scheduled due to events beyond our reasonable control, including severe traffic disruptions, natural disasters, public events, government measures, communication failures, or other similar circumstances, we may need to cancel, delay, or reschedule the service.
In such cases, we will notify the customer as soon as reasonably practicable and consult with the customer regarding subsequent arrangements.
- Dispute Resolution
If the customer has any questions regarding the service, payment, or these Terms, they should first contact us through the following means:
Email: services@thebladeportsmouth.services
We encourage customers to first contact THE BLADE PORTSMOUTH LTD directly so that both parties can resolve the issue through amicable communication.
If the dispute cannot be resolved through direct communication, the parties may seek appropriate alternative dispute resolution methods under applicable law or file a relevant claim in a court of competent jurisdiction.
These Terms do not limit any mandatory consumer protection rights that UK consumers are entitled to under the law.
- Applicable Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of England and Wales, but where applicable, mandatory consumer protection laws in the consumer’s jurisdiction may also apply.
To the extent permitted by law, any dispute relating to these Terms or the Service shall be settled by a court of competent jurisdiction in England and Wales.
These Terms do not exclude any non-waiverable rights enjoyed by the consumer under applicable law.
- Amendments to Terms
THE BLADE PORTSMOUTH LTD may update these Terms in response to changes in the content of the service, business operations, or applicable law.
The updated Terms will be posted on the website and will apply from the stated effective date.
If a customer continues to use the service after the terms have been updated, it constitutes acceptance of the updated terms; however, for matters requiring the customer’s separate consent by law, we will comply with applicable law.
- Severability of Terms
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a competent authority, the remaining provisions shall remain in full force and effect.
To the extent permitted by law, any invalid or unenforceable clause shall be adjusted or interpreted as a valid clause that achieves its original purpose as far as possible.
THE BLADE PORTSMOUTH LTD — In-home hairdressing, makeup and personal styling services.
